Describe your business
Tell Ava your industry, location and the enquiries you receive.
24/7 AI voice receptionist for Australian businesses
Your next good enquiry should not end in voicemail.
Ava answers calls, qualifies enquiries, handles your approved FAQs, books the next step and sends the useful details into your CRM—day or night.
Ava clearly identifies herself as an AI receptionist. Microphone access is only requested after you choose to start.
Try before you buy
See how it would work for your business
No slide deck required. Put Ava through the kind of conversation your team receives every week.
Play the customer
Ask a common question and see how she qualifies the next step.
Try the booking path
Ask to book or request a callback. Ava follows the approved path.
Ready to test it?
Use the call that arrives after hours—or the one your team answers repeatedly.
One connected system
More than an answering message
Ava is configured around your rules, then connected to the booking and follow-up path your team needs.
Answer and qualify
Collect the caller’s name, need, location, urgency and agreed fit questions.
Book the next step
Offer approved calendar times or arrange the right callback.
Follow up
Create or update the CRM contact and trigger confirmations and recovery.
Use approved answers
Respond from your services, hours, policies and FAQs—and escalate unknowns.
Hand off safely
Transfer or notify a person for urgent, sensitive or sales-ready conversations.
Keep the context
Save details so your team can continue without making the lead start again.
The receptionist that helps you listen
Every approved conversation can reveal what customers need next.
With your permission and privacy settings in place, conversation data can be reviewed for patterns—not just stored as transcripts.
- Repeated questions your website is not answering
- Common reasons people call, hesitate or drop out
- Booking friction, missed intent and emerging service demand
- Suggested FAQ, qualification and escalation improvements
Human-reviewed improvement: Ava does not rewrite her own rules unchecked. Useful trends become recommendations for you to approve before her knowledge, questions or handoff logic changes.
Read the practical AI receptionist guide →
EXAMPLE INSIGHT
“After-hours callers ask about emergency availability 3× more often.”
Conversation trend↑ 34%
Suggested actionAdd an urgent-call branch
Approval statusWaiting for review
See the trend, check the evidence, then decide what Ava should do differently.
Built for busy teams
Useful wherever missed calls cost real work
Trades & home services
Job type, service area, urgency, estimate or callback.
Beauty & wellness
Services, availability, booking, rescheduling and FAQs.
Automotive & towing
Vehicle and location details with safe escalation rules.
Professional services
Service fit, key context and consultation booking.
Your AI front-desk workspace
See what Ava handled—and what needs you.
Your connected GHL workspace keeps the practical context together: contacts, conversations, appointments and the trends worth reviewing.
Recent conversationsToday
New website enquiry
Qualified · requested Tuesday callback
After-hours service call
FAQ answered · appointment booked
Needs human review
Pricing exception · callback requested
Existing customer
Reschedule completed · SMS sent
CONVERSATION SUMMARY
After-hours service call
Caller asked about availability, supplied their suburb and booked the next approved appointment.
OutcomeBooked
CRMContact updated
Follow-upConfirmation sent
Illustrative view. The exact workspace and available tools depend on the connected GHL setup and agreed package.
From enquiry to appointment
A clear path for every suitable lead
Ava introduces herself as AI.
Approved questions collect context.
Calendar, transfer or callback.
Your team receives the details.
Founding-client offer
Launch your first AI receptionist
Designed for one Australian business location with a straightforward call, qualification and appointment path.
- One phone number and one AI voice agent
- One calendar and agreed booking rules
- Business hours and after-hours handling
- Core SMS confirmations and follow-up
- Approx. 10 hours of AI talk time included
- Testing before activation
FOUNDING CLIENT
$497 AUD setup
$497 AUD / month
Approx. 600 AI call minutes included each month. Additional minutes are billed at provider cost + 30%.
Start my setup → Ava + website chatbot (+A$99/month) → Optional chatbot: answers website questions, captures enquiries and sends them into your CRM. Choose voice or typed chat. Known details can be carried into the CRM and onboarding path.
Questions
What business owners usually ask
Does this replace my staff?
No. Ava handles agreed routine conversations and hands off cases that need human judgement.
Can it book appointments?
Yes, when an approved calendar and booking rules are connected.
What if Ava does not know the answer?
She should not invent one. Unknown, sensitive or unusual requests follow your escalation rules.
Can it work outside business hours?
Yes. Your after-hours greeting, questions, booking and emergency rules are configured during setup.
Does it improve with more conversations?
Conversation trends can suggest better FAQs, questions and routing. You review and approve meaningful changes before they are applied.
How quickly can we launch?
A straightforward first version can be configured quickly once your business information, calendar and handling rules are supplied.
Your customers can try it next
Hear the experience before you decide.
Tell Ava what your business does, play the customer and see how a 24/7 receptionist could improve the way your enquiries are handled.